HIV Knowledge Translation & Communications Manager, National Youth Awareness Programs
Reports to: Senior Manager, National Youth Awareness Programs
Duration: 15 weeks, 4 days/week
Pay Rate: $22.00/hr, 32 hrs/week
Start Date: April 1, 2019
End Date: June 28, 2019 (with possibility for renewal)
This role will work closely with CANFAR’s National Youth Awareness Programs team to develop and implement KTE strategies that engage youth across Canada in HIV educational content online. This role will also provide support for CANFAR’s communications and awareness programs marketing.
Essential Duties and Responsibilities
Duties include, but are not limited to:
Research and implement effective KTE strategies and tools to convert content from youth awareness programs into interactive, web-based KTE products and digital learning opportunities for youth (e .g. infographics, online quizzes/games, WordPress plugins, etc.).
Serve as the link between the Youth Awareness and Marketing teams, specifically in areas related to website support, SEO (search engine optimization), content development, and Google analytics.
Understand CANFAR’s brand and strategic priorities in HIV youth awareness and advocacy.
Research weekly, current news on HIV and other related issues relevant to CANFAR’s mission activities, and draft social media posts for CANFAR.
Monitor and report Google analytics on a monthly basis to assess reach and engagement.
Build KTE resources, such as internal reference guides and instructional manuals, for CANFAR team to continue to communicate key HIV knowledge to partners and stakeholders effectively.
Bachelor’s degree, certificate or equivalent, or higher in Health Sciences, Health Studies, International Development, Social Work, Journalism, Media studies, and/or Communications
Knowledge of HIV and current issues around HIV policy and prevention.
Minimum 2-3 years demonstrated experience related to KTE functions, working with different KTE strategies/tools for public education, program planning and/or policy advocacy activities, preferably in a health research environment.
Knowledge of HTML and CSS.
Experience working with WordPress.
Strong written communications skills.
Demonstrated planning, evaluation and project management experience.
Comprehensive knowledge of scientific research and methods.
Strong relationship-building and networking skills.
Other Knowledge, Skills, Abilities or Certifications
Strong technical knowledge of KTE and communication tools, including publication, production and presentation softwares (i.e. Adobe lnDesign, infographics, etc.), web content management and other web-based tools, and social media platforms (Twitter, Facebook, YouTube, lnstagram).
Strong research skills to evaluate KTE strategies and to identify and collect data to inform on mission outcomes and impacts.
Experience working within complex organizations with multiple stakeholders.
Demonstrated skills in project and time management.
Ability to exercise initiative and vision, be resourceful, and adapt easily to changes in direction.
Ability to build strong, genuine, positive, and lasting relationships and credibility within the research community.
Excellent communications (written and verbal) and interpersonal skills with demonstrated ability
to work with a broad range of stakeholders and build and maintain good partnerships.
French language skills an asset.
Master’s Degree in Health Sciences or a related field considered an asset.
Assistant Finance Manager
Reports to: Senior Manager, Finance and Operations
Employment Type: Full-time
Start Date: Immediately
Reporting to the Senior Manager of Finance and Operations, the Assistant Finance Manager is responsible for processing all donations and generating receipts with thank you letters. This team member will assist in direct mail campaigns. The incumbent requires a proficiency working with Raiser’s Edge, knowledge of CRA tax receipting guidelines, and a high level of attention to detail. The candidate will process financials leading up to events, track venue payment and Givergy installments. The candidate will process accounts payables.
Gift Processing and Receipting
Enter gifts into Raiser’s Edge database system. This involves accurate data entry skills, an understanding of the CRA guidelines with respect to charitable receipting and eligibility.
Prepare and reconcile bank deposits as well as IATS transactions.
Run regular deposit query and report same
Import data from online donation pages using upload utility, import online gifts through third party websites such as Canada Helps.
File gift documentation, ensuring completeness of records for audit purposes
Execute weekly thank-you and tax receipt correspondence
On a monthly basis, run all monthly donations and assist with reports
Donor Records Management
Support data management needs for Annual Programs, including exporting mail files for mailings, appeal and constituent coding
Remove duplicate constituents and merge donor records when necessary
Manage data collection for declined or expired credit cards
When mail is returned, make efforts to obtain updated information through research and outreach to donor
Liaise with staff and volunteers to stuff and mail receipts and letters
Manage biographical donor data such as address changes, deceased data, email consent, mailing preferences and provide notifications as appropriate to staff
Support our annual internal audit by supplying auditor with back up documentation as requested
Train new staff to ensure understanding of our database structure, coding and procedures
Serve as a courteous touch point for internal and external customers with questions about giving, their gift transactions, pledge payments/issues.
Accounts Payable – create cheque requisition forms and input into FE to print cheques
Update Cash Flow report bi-weekly with cheque information
Accounts Payable – pay credit card bills online. Reconcile visa receipts and create journal entries in FE
Events – assist with financials leading up to events. Ticketing for signature events including online processing, invoicing and reporting
Events – create event related lists and reports (utilizing Raisers Edge)
Assist in annual audit preparation
Assist in annual budget preparation
Be the first point of contact on phones
Daily distribution of mail, unsubscribe to unwanted mail and change addresses
Managing volunteers – i.e. recruiting, scheduling, orientations, recognition program, etc
Manage office and kitchen supplies
Assist with setting up and coordinating meetings
Manage travel accommodations – i.e. book flights, taxi chits, tokens
Coordinate item deliveries and pick-ups
Assist at CANFAR events as required
Other duties as assigned
Requisite Skills and Attributes
Proficiency in Raiser’s Edge and Microsoft Office 365
Working knowledge of Financial Edge
Experience with online donation processing platforms is required
Pleasant phone and in-person demeanor
Takes initiative to problem solve and liaise with colleagues for information required to perform duties
Highly adaptable, and flexible, able to prioritize and work comfortably as a member of a small but nimble team
Ability to communicate effectively with a wide group of collaborators, including proactive sharing of information
Minimum two years experience working in a similar role