Our donors mean the world to us. Your contributions power the work we do – to fund innovative HIV research and to run our National Awareness Programs – all in support of ending the HIV epidemic in Canada.
In this section, you will find the answers to your frequently asked questions regarding:
Can I get a tax receipt for my donation?
Yes. A donation is defined as a voluntary transfer of cash or in-kind goods for either undesignated or designated use, with no expectation of a benefit returned to the donor.
As a registered charity, CANFAR can issue tax receipts for donors following the Canada Revenue Agency (CRA) guidelines.
How long will it take for me to receive the tax receipt for my gift?
For Online Donations – we will email you an electronic receipt right away.
For Offline Donations – Once we receive your donation, it takes up to 30 business days for us to issue your tax receipt and mail it to you. During peak times, like the December holidays, it may take as long as four to six weeks for us to mail out your tax receipts.
Monthly Donors will receive ONE consolidated tax receipt every year. The tax receipt will be mailed out in February of the following year.
Can I get a tax receipt If I am a sponsor for an event?
By virtue of being a sponsor, the corporation is receiving benefits in the form of recognition and advertising. As per CRA rules, an official tax receipt is provided when donor receives no benefit for the gift. Therefore, we do not issue tax receipts for sponsors. However, a letter of acknowledgement will be issued.
Will I get a tax receipt if I purchase auction items?
If someone purchases an item at an auction, they are receiving something (the purchased item) for their money, and therefore, according to CRA guidelines, we cannot issue a tax receipt.
Will I get a tax receipt if I am making my donation through a foundation?
According to CRA rules, if donations are made by charitable foundations, they are not eligible for tax receipts. We can, however, provide a letter of acknowledgement.
Can I get a tax receipt when I purchase tickets to your fundraising events?
Yes. Fundraising events hosted by CANFAR will issue tax receipts to ticket purchasers for the eligible amount.
The eligible amount is the ticket price minus the advantage amount (examples of advantage amount include the cost of the meal and/or performances).
If I have lost or misplaced my tax receipt, how I do get a replacement?
We are happy to provide you a replacement tax receipt. Please contact our operations team for assistance.
How to Make a Donation
How do I contact CANFAR about making a donation?
The easiest way to donate is to do it online. If you prefer to mail a cheque or cash to us, our mailing address is: 1600-2200 Yonge Street, Toronto, ON M4S 2C6.
Alternatively, you may get in touch with us by phone at 416-361-6281 or Toll-Free in Canada: 1-844-4-CANFAR (422-6327). Any way you reach us we will be happy to help with your donation.
How do I become a monthly donor?
You can sign up to make monthly contributions to CANFAR online. Your chosen gift amount will be withdrawn from either your bank account or credit card on the 15th of each month.
You can change or cancel your monthly donations at any time by emailing email@example.com or by phoning: 1-844-4-CANFAR (422-6327).
How do I donate my stocks and shares?
Donating stocks and shares to CANFAR can bring about a tax credit greater than the value of your original investment.
To learn more about how to donate stocks and shares, please click here.
Donor Contact Information and Communications
Why do you need my contact information, such as my mailing address and email address?
We mail out and/or email tax receipts, thank-you letters, and newsletters to our donors. Therefore, it is important that we have the most up to date donor contact information.
Do you share my name and address with other charities?
We respect our donors’ privacy and do not exchange our donor lists with other charities.
How do I update my mailing address, credit card or bank account information?
To update your mailing address, please email us at firstname.lastname@example.org.
To update your credit card or banking information, please call us at 416-361-6281 or Toll-Free in Canada: 1-844-4-CANFAR (422-6327).
Can I be removed from your email communications and/or mailing lists?
Yes. To unsubscribe, please click on the unsubscribe link in the footer of your email. To be removed from our mailing list, please contact us by email at email@example.com or by phone at 416-361-6281 or Toll-Free in Canada: 1-844-4-CANFAR (422-6327), and we will update your preference in our system.